Submitting Orders

Submitting Orders for Duplication/Replication

We try to be as flexible as possible on how customers wish to submit orders but to keep processing and turnaround times to a minimum please follow the guidelines below when submitting orders:

1. Prepare Your Artwork Using The Correct Templates

Artwork Templates

Artwork Specification

Artwork should be supplied on a CD and a printed content proof supplied if possible. We can accept artwork files also via email. Send artwork along with either your quote number, invoice number or job number to enable us to easily identify the job this artwork links to, to duplicationartwork@wilsoncreative.co.uk

2. Prepare Your Master

Supply a single source production ready CD or DVD master.
Use the highest quality discs available for masters.
The use of RW rewritable discs are not recommended.
Burn your master at a low speed.
Check that your master plays or functions correctly, copies will behave exactly as your master. (No checks will be made for defective masters).
Take care not to scratch or mark the underside of the disc.
For further advice on CD audio masters see CD Mastering

3. Submit Your Order

So that we can process your order as quickly as possible please ensure you follow the guidelines and checklist below

For fastest turnaround your order should ideally consist of:
Master Disc,
Artwork Disc,
Printed Content Proof,
Order Form OR Purchase Order,
Printed copy of any email quote or invoice received from Wilson Creative.

Please post orders to:
Wilson Creative
2nd Floor
Scottish Provident Building
7 Donegall Square West
Belfast
BT1 6JH
Northern Ireland
UK

Tel: +44(0)28 9091 8265

What Happens Next?

Once we have received your order, our production team will check the suitability of your artwork. All artwork sent to us is deemed to have been checked thoroughly and is ready to go to print. Our brief inspection of the artwork is to ensure the dimensions of the artwork are correct. Should we have to amend artwork it will be charged at the following rate:

General design amendments: £25 per hour
Re-size design if possible: £5 per template page
Add artwork to correct template: £5 per design file

If we have been invloved in designing your artwork we will provide you with an Email PDF Content Proofs. This is the fastest way to approve your artwork but approval is given on the understanding that there may be slight colour variance between how your artwork is displayed on a RGB computer monitor and the final CMYK printed material.

Hard Copy Printed Content Proofs are available at £25 per A4 sheet and will delay start of production by around 4 working days due to post. Hard copy proofs can give a better indication of how colours and content will be reproduced but are still not colour accurate. All hard copy content proofs must be signed and returned by post before the production can be started.

Please indicate choice of proofs on your order.
Once we have received approval we can then process payment and proceed to production. For certain orders we may also need customers to complete a WIlson Creative copyright indemnity form before we proceed with production.

Payment, Turnaround & Delivery
For more details click here

Master Discs
All masters should be submitted as a production ready image file or playable disc.

There is a charge of £20 for Wilson Creative to burn a production CD master from individual audio files (wav, mp3 etc).
There is a charge of £30 for WIlson Creative to burn a production DVD master from individual movie files, data files.